Membership FAQs and Support

Visit the Membership Dashboard and click the “Add / Update Your Provider Directory Listing”. Fill out all of the fields and click submit. Your listing will be added or updated within 7 business days.

Visit the Membership Dashboard and click the “Add / Update an Event Directory Listing”. Fill out all of the fields and click submit. Your listing will be added or updated within 7 business days.

Visit the Membership Dashboard and click the “Add / Update a Club or Group Directory Listing”. Fill out all of the fields and click submit. Your listing will be added or updated within 7 business days.

No, you can only submit listings for your own business, but please invite any holistic, wellness, or spiritual provider in Iowa that you know to join us!

Our general Facebook group for anyone in Iowa is here.
Our Partner Facebook group for providers who have membership with Holistic Iowa is here.

Yes! Our Membership / Partner Agreement is as follows:

1. Profile Content Guidelines:

• Accuracy: Members should provide accurate and truthful information in their profiles, including business details and contact information.
• Professionalism: Professionalism and respectful behavior in profile descriptions, images, and any content posted on any Holistic Iowa platform is required.

2. Content Posting Guidelines:

• Relevance: Content posted by members, such as articles, event listings, and discussions, should be relevant to the holistic, wellness, and spiritual industry.
• Respectful Language: We maintain the highest expectations of members / providers against hate speech, harassment, discrimination, or any form of offensive language.
• Copyright: Members should not post copyrighted material without proper permission and attribution.

3. Code of Conduct:

• Respect: Providers shall use respectful and supportive interactions among members, the general audience of Holistic Iowa, and Holistic Iowa staff. Disagreements are acceptable, but they should be handled with civility and respect.
• Inclusivity: We support an inclusive and diverse community where members from all backgrounds and belief systems are welcome.
• Non-Promotion: Excessive self-promotion in discussions or comments and in the Facebook groups is inappropriate. Direct advertising should be done through appropriate channels. Please aim to connect and support rather than sell.

4. Privacy and Data Protection:

• Data Privacy: Members’ personal information is protected; Holistic Iowa complies with relevant data protection laws.
• Consent: Members should obtain proper consent before adding someone to a mailing list or sharing their contact information.

5. Membership and Subscription Policies:

• Membership Termination: A membership may be terminated upon violations of guidelines, fraudulent activities, or non-payment of fees.
• Refund Policy: Because you have full access to benefits, spaces, and information immediately upon activing membership, refunds will not be given. If you wish to cancel your membership, you may do so with the understanding that you will not receive a refund and you will no longer be billed after your current billing cycle.

6. Reporting and Moderation:

• Reporting Mechanism: If you need to report violations of guidelines or inappropriate behavior on the Holistic Iowa website, please email
  
  he***@ho**********.com
  
  
  
  
  
  
  
  
  
  
  
  . If you need to report violations or inappropriate behavior in a Holistic Iowa Facebook group, please do find the post and report it through that. If there is still an issue, email
  
  he***@ho**********.com
  
  
  
  
  
  
  
  
  
  
  
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• Moderation: Holistic Iowa will investigate reported issues. Memberships will be cancelled for repeated violations.

7. Communication Policies:

• Email Communication: Urgent emails will be responded to within 2 business days.

8. Terms and Conditions:

• Legal Agreement: When you join Holistic Iowa as a member,  you agree to these rights and responsibilities. For more terms and conditions, visit: https://holisticiowa.com/legal/

We offer a range of support and resources to help you succeed:

• Profile Setup Assistance: We provide guidance and assistance to help you set up your provider profile, ensuring it showcases your services, products, or events effectively.
• Visibility and Exposure: By joining Holistic Iowa, you gain access to a platform that actively promotes your offerings. Our website is designed to attract visitors interested in holistic and wellness services, boosting your visibility. We also utilize regular email, social media, and content marketing with an emphasis on featuring providers’ knowledge and offerings. Beyond event, clubs/groups, and provider listings, you have the option of submitting articles (guest blog posts) and useful and relevant social media posts to be shared with our audience.
• Community Engagement: Connect with holistic, wellness, and spiritual enthusiasts (potential clients and customers!) across Iowa through our main Facebook group.
• Event Promotion: If you host events or workshops, you can list them on our platform, increasing your event’s reach and attendance.
• Resource Sharing: Share your expertise by posting articles, posts, guides, or other resources relevant to your field. This establishes you as an authority in your niche.
• Business Resources: We offer education and training opportunities, as well as tips and strategies in our Provider Library to help you nurture your business, promote your services effectively, and serve your guests.
• Technical Support: We are available to assist with any technical issues or questions you may have while using the platform.
• Regular Updates: We keep our members informed about platform updates, new features, and opportunities through newsletters and announcements.
• Member Directory: Access a directory of other providers, making it easy to find potential collaborators or resources for your practice.
• Partner Community Connection: Engage in discussions in our Partner Facebook group to learn from peers, share insights, and seek advice on various topics related to holistic and wellness practices.

You can use third-party analytics tools such as Google Analytics paired with your own website. Here’s a step-by-step guide on how providers can set this up:

1. Sign Up for Google Analytics: Providers should sign up for a Google Analytics account if they don’t already have one. They can visit the Google Analytics website (https://analytics.google.com) and follow the registration process.

2. Create a Property (Website) in Google Analytics: After signing in to their Google Analytics account, providers should create a new property for their own website. They will receive a unique tracking code snippet.

3. Install the Tracking Code: Providers should then take the tracking code snippet generated by Google Analytics and add it to the HTML code of their own website. Typically, this involves placing the code just before the closing </head> tag on every page of their website.

4. Set Up Goals (Optional): Providers can set up specific goals within Google Analytics to track actions taken by visitors from Holistic Iowa, such as signing up for a newsletter, contacting them, or making a purchase.

5. Analyze Referral Traffic: Google Analytics provides a ‘Referrals’ report that shows the websites or sources sending traffic to their site. Providers can access this report to see how much traffic is coming from Holistic Iowa.

6. Track UTM Parameters (Optional): To get more granular data, providers can create custom UTM (Urchin Tracking Module) parameters for their links on Holistic Iowa. UTM parameters allow providers to see which specific listings or profiles on Holistic Iowa are driving traffic to their site.

Here’s an example of a link with UTM parameters:

• utm_source=holistic-iowa specifies the source of the traffic.
• utm_medium=referral indicates the medium (referral traffic).
• utm_campaign=profile-listing can be used to distinguish different listings or profiles.

You can use Google’s Campaign URL Builder (https://ga-dev-tools.appspot.com/campaign-url-builder/) to generate these UTM parameters.

By implementing Google Analytics and utilizing UTM parameters, you can gain valuable insights into how many visitors are coming from Holistic Iowa, what actions they are taking on your website, and which specific listings or profiles are driving traffic.

Your membership auto-renews each month. It only stops if you cancel your membership.

Of course, at any time. When you cancel your membership, you will still have access until the end of your current billing cycle. If you decide to come back after cancelling, you can join back up at any time! Cancel your membership using the instructions found here:
How to cancel your subscription – MemberSpace Help Docs

Please email me at

he***@ho**********.com











with the subject line “Technical assistance needed,” and give a brief description of the problem you’re encountering. I will respond within 2 business days.

At Holistic Iowa, we take the privacy and security of our members’ data very seriously. To ensure your information is safeguarded, we’ve implemented robust measures in partnership with our trusted service providers:

GreenGeeks (Website Hosting Provider):

• Secure Hosting: We host our website on GreenGeeks, a reputable hosting provider known for its commitment to environmental responsibility and website security. GreenGeeks employs advanced security measures to protect our website and member data.
• SSL Encryption: We use SSL (Secure Sockets Layer) encryption to secure data transmission between your browser and our website. This encryption ensures that any information you enter, such as contact details, remains confidential and protected from third-party interception.
• Regular Backups: We perform regular backups of our website data to prevent data loss and ensure the availability of your information.

AWeber (Email Marketing Program):

• Privacy Compliance: AWeber is a trusted email marketing platform that complies with international data protection regulations, including GDPR and CAN-SPAM Act. Your email address and communication preferences are handled with care and in accordance with these laws.
• Opt-In Only: We only send emails to members who have explicitly opted in to receive communications from us. You have full control over your subscription preferences and can unsubscribe at any time.
• Secure Communication: AWeber uses industry-standard email encryption protocols to protect the content of our email communications, ensuring that your messages remain private.

MemberSpace (Membership Provider):

• User Authentication: MemberSpace is a secure membership management platform that employs user authentication and password protection to ensure that only authorized members have access to our exclusive content and resources.
• Data Encryption: MemberSpace encrypts sensitive member data, such as login credentials and payment information, to prevent unauthorized access and protect your privacy.
• Data Retention Control: We have control over data retention settings within MemberSpace, allowing us to specify how long we retain your data and when it is deleted.
• Transparent Privacy Policies: MemberSpace follows strict privacy policies and guidelines, and they are committed to maintaining the privacy and security of member information.

Embedded Community Box (Provider Directory)

Community Box does not store any data on your device. Community Box monitors activity in, and uploads to, Boxes. This is both to ensure there are no violations of the Terms and Conditions, or in order to comply with requests from law enforcement or other authorised government agencies. Community Box stores any data that is necessary for the display and processing of a Box (e.g., the box contents themselves, and any settings or customisations that have been made to the Boxes). They also store your contact details so that they can get in touch with you for purposes in connection with the business. They also store usage metrics in order for their internal teams to improve the Community Box experience. Community Box is committed to your privacy and does not share data with any 3rd parties, except in the case of requests from law enforcement and other authorised government agencies. Your data is stored and processed in the form of reports, and real-time monitoring and metrics. These are used internally within their company to allow them to improve our services so they can improve the Community Box user experience. If you wish to obtain copies of any data they store about you, or for them to erase that data (note that this would imply terminating your account in the Provider Directory), then you can email

he***@co**********.co











with the subject line “GDPR request” and they will follow up with you to ascertain what action is required.

Stripe (Payment Processor):

• Secure Payment Processing: We’ve partnered with Stripe, a leading and trusted payment processor, to handle all financial transactions on our platform. Stripe is renowned for its state-of-the-art security measures.
• PCI Compliance: Stripe is fully PCI DSS (Payment Card Industry Data Security Standard) compliant. This means that all payment card data is handled securely, and strict security protocols are in place to protect sensitive payment information.
• Tokenization: Stripe uses tokenization to ensure that payment card data is never stored on our servers. Instead, sensitive card details are replaced with tokens, adding an extra layer of security.
• Fraud Prevention: Stripe employs advanced fraud prevention tools and machine learning algorithms to detect and prevent fraudulent transactions, protecting both our platform and our members.
• Strong Data Encryption: All data transmitted between our platform and Stripe is encrypted using industry-standard encryption protocols, ensuring that payment information remains confidential during transmission.
• Secure Payment Confirmation: After completing a transaction, Stripe provides a secure payment confirmation to both the member and us, giving you peace of mind that your payment has been processed securely.
• Transparent Billing: You will receive clear and transparent billing statements from Stripe, detailing any charges associated with your membership or purchases on our platform.

Rest assured that we have selected our service providers with your privacy and security in mind. We continuously monitor and update our security measures to adapt to emerging threats and maintain a safe environment for your data.

Please email me at

he***@ho**********.com











anytime! I will respond within 2 business days.